1. Pipedrive is the best and most affordable CRM I know of for startups doing under $10M in revenue. Forecasting and analytics are excellent, and we can do group trainings on it. This is double the length of their normal trials, and it costs about 1/10 of what Salesforce costs.
  2. Email tracking works on their 2nd-tier plan: https://support.pipedrive.com/en/article/email-tracking
  3. You'd need to connect Apollo and Pipedrive if you're doing a pretty high volume of lead conversion. Usually when a lead pops from Apollo, you'll get an email from them or you'll do a brief phone call with them.